Common mixing mistakes
- Do not send money from other services directly to the mixer. A mixer address is valid for 24 hours, thus if a third-party service gets late with sending your Solana (SOL), your mixing will not be done. Here is the correct order of sending funds: You send the funds to your own wallet and after that send it to the mixer's address.
- Do not use third-party service’s addresses as recipients for mixing, especially if the address has a limited time-to-live period. In case of unexpected network fee growth, your outgoing transaction can be late, and you will have to turn to the support of the third-party service for a refund. First, get the result credited to your own wallet and only after that send it to the recipient.
- To complete the mixing fast enough, do not enter low network fees when you send your Solana (SOL) to the mixer. If you enter a too low fee, the funds can travel several days before they get to the destination address.
- Save the Letter of Guarantee. With it, you can solve any problems much faster and easier.
- Do not share your Letter of Guarantee with anyone. It is only SolanaMixer support team that you can share its content with.
- Do not communicate with users who pretend to be the support team of SolanaMixer and send you messages first. SolanaMixer never sends private messages first; this is the behavior only fraudsters stick to.